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Regent Security Services puts safety first 

Regent Security staff are trained to meet general safety standards. Each new site receives a thorough walk-around. Regent prepares a tailored procedures and safety procedures manual to meet each clients’ specific needs. The manual identifies any site-specific safety issues. 

Regent safety procedures follow the general standards below: 

Basic safety standards

All personnel must observe safety standards and site safety procedures manuals at all times at work sites. Staff must remain alert for dangers and take appropriate corrective action immediately. Staff must prioritize safety at all times. 

Safety Inspections 

Security guards carry out a walk-through at the beginning of each shift and conduct a safety inspection. They make notes on any findings and inform management of possible safety and fire hazards. 

Safety Hazards 

Site-specific procedural manuals outline specific hazards and guidelines for rectifying them or reporting on them.  

Security officer(s) watch for: 

  • Broken glass or sharp objects such as protruding nails or screws 
  • Wet, icy or slippery floors and walkways 
  • Objects that could present tripping hazards such as loose carpet or linoleum, or tools 
  • Exposed or damaged electrical wiring 
  • Chemicals that are improperly stored or unsecured 
  • Broken railings, banisters or stairs 
  • Poorly lit areas

Damage 

Security officers record any damage found on inspections. They look for damaged property including but not limited to: 

  • Lighting: security officers inspect non-functioning light standards for signs of vandalism and damage and make note of these checks 
  • Buildings such as graffiti 
  • Doors: signs of forced entry, latches that don’t close properly 
  • Vehicles: graffiti, broken windows etc. of cars parked on site (if damage appears recent) 
  • Equipment: graffiti, vandalism

Accidents 

Security officers remain alert for any hazards or activities that could cause an accident. Any accidents in which a person or property becomes injured or damaged are reported to Regent Security Supervisors. Appropriate action is to be taken immediately, such as obtaining first aid or calling 911. 

Reporting Accidents 

Accidents are reported according to site procedural manuals. Security officers must immediately report any accident that has caused injury or has potential to cause harm to persons or property to Regent Security supervisors. Supervisors review and take action to address any injuries or damage. Management works with the client and security officers as needed to establish preventative measures. 

Any injuries incurred on duty are also reported to supervisors. Supervisors assess the severity of the incident and arrange for medical care as required, and replace injured staff member(s). 

Regent meets WorkSafeBC requirements, and supervisors report injuries and investigate incidents. Regent conducts an employer investigation of all incidents required under WorkSafeBC and follows the Workers Compensation Act. 

Protective Equipment 

Security officers may require special equipment depending on the site, for example, hard hats at construction sites. Other equipment could include body armour, latex gloves, ear plugs, sharps containers, biohazard first aid supplies (one-way valve CPR mask, antimicrobial towelette and bio-hazard disposal bag) etc. 

Protective Measures 

All security officers must always take the maximum amount of precautions in any situation. This is especially true if in contact with high risk persons or objects. Officers should always wear disposable gloves when encountering high risk persons or objects. After any contact with high risk persons or objects, officers should immediately wash their hands with soap and water or hand sanitizers and wipes if a sink is unavailable. Security officers may also need to clean any equipment and check themselves for any injuries. Any injuries should be reported to a health care provider. 

Vehicle Operation 

Security patrol cars are for official use only and not for personal use. All employees who use a company vehicle for official use will follow procedures set out in site procedural manuals. Security officers using company vehicles will be trained prior to using the vehicles.  

All Guard Security vehicles must be operated safely. They must follow the law in British Columbia. Employees will obey all posted speed limits and traffic controls while operating company vehicles. Employees who operate company vehicles will familiarize themselves with all safety equipment on the vehicle. These features include airbags, ABS (Anti-lock Braking System) and safety cut off switch for fuel system.